The cost of a missed cabinet refacing call is specific. The kitchen sits half-faced because the hinge style was never written down.
The caller had door count, species, hinge style, and overlay. A voicemail that says "call me back" drops all of it. They do not reconstruct the note for the company that failed to answer.
The weeks before a holiday, when a 12-door kitchen has to be done without a full rip-out makes the miss louder, because the next company that picks up takes the window. Ren writes door count, species, hinge style, and overlay while the caller is still on the line, then a local company calls back with a real time.
The Door face minutes is the planning total, minutes of face work. It does not bill anyone. It keeps the callback from starting at zero.
